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Our team will be glad to help answer your questions. Please let us know if you would like assistance selecting a wine, have questions about a recent order, or want to request a product we don’t have in inventory. You can reach us via email, phone or by using the contact form on this page.
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Top FAQs
View our full list of frequently asked questions here.
How do I check the status of an order?
Select "View your order" on any order or shipping confirmation email to check the status of your order.
Can I cancel my order?
Yes, order cancellations may be made within 30 minutes of placing your order. Please email Vine.Cellar@VineCellarReserve.com to cancel your order. Cancellations may not be made after 30 minutes of placing your order.
Can I return my Vine & Cellar Reserve order?
By law, we’re only allowed to accept returns of alcoholic beverages if they were purchased in error.
